At Zainflex, we are committed to providing a satisfying shopping experience. If you are not fully satisfied with your purchase, please review our Refund & Return Policy below.
1. Returns Eligibility
· Products can be returned within 7–15 days of delivery (check the product page for exact period).
· Items must be unused, unopened, and in original packaging.
· Perishable items, personal care products, or items marked “Non-Returnable” cannot be returned.
2. Refund Process
· Refunds are processed within 7–10 business days after we receive the returned product.
· Refunds will be credited to the original payment method used during the purchase.
· Shipping charges are non-refundable, unless the return is due to a mistake on our part (wrong/damaged product).
3. Exchanges
· Exchanges are available for defective or damaged products only.
· Please contact us immediately at zainflexecom@gmail.com with details and photos of the issue.
4. How to Initiate a Return
1. Email us at zainflexecom@gmail.com with your order number and reason for return.
2. Our team will review your request and provide a Return Authorization.
3. Ship the product back to the address provided by our support team.
5. Damaged or Wrong Items
· If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.
· We will arrange a replacement or full refund at no additional cost.
6. For any queries
Business Name: Zainflex
Phone: +91 6201244389
Email: zainflexecom@gmail.com
Address: Purnia Bihar 854326 India
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